![]() ![]() I paid for 12 people to be there that night and only 10 showed up. The team we were competing with were over 6 puzzle ahead of us, because why? Their instructor was actually helpful. There was a time where five of the six of us in the room, were just standing there STARING at each other, because there was literally NOTHING we could do. She left us on one puzzle for almost 25 minutes and refused to help us to be able to move on. She was then in charge of my room and felt like she almost refused to help us. Fast forward to the day of the event and we were pumped and the girl giving our instructions was witty and fun to begin with. ![]() I spent $400.00 for my birthday for all of us to come and do an escape room. I then had to call in order to get an answer to make sure that my party was going to be accommodated. After getting my initial question answered I replied via email and never hear a response. Definitely disappointed in the customer service at the place, especially after how much I spent here. ![]() I attended this location on April 19th for my birthday. ![]()
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